Payments within travel and tourism – an evolving marketplace
The payments environment is changing and evolving at an unprecedented pace. We are constantly seeing new payment methods, channels and regulations being introduced to the market to answer changing...
View ArticleDynamic Currency Conversion empowers travellers with the freedom to choose
When travelling abroad we often face many choices, but they are usually related to things that we are used to dealing with. Deciding where to stay, what restaurants to eat at, and how we are getting...
View ArticleHow can you create a simple and seamless payment experience for your customers?
During the Amadeus Digital Conference in Madrid (4-5 June), airlines from around the globe discovered a number of key insights on the future of travel. The shift in the way customers search, buy and...
View ArticleThe secret payment ingredients to unlock a world of Chinese tourism: Alipay...
Amadeus has recently signed agreements with two key payment players in China: Alipay and UnionPay. Alipay is China’s leading online payment service provider, accounting for nearly 50%¹ of all online...
View ArticleTravel payments take centre stage at ATPS in San Francisco
The 8th annual Global Airline & Travel Payments Summit – held recently in San Francisco brought together over 300 people representing 180 companies across both the travel and payment industries....
View ArticleElavon 2015 Travel Symposium brings payments and travel industry experts...
The 12th edition of the Elavon Travel Symposium brought together key players in the payments and travel industry for a lively event in New Orleans, and I had the pleasure of representing Amadeus...
View ArticleUATP Airline Distribution event explores evolving world of travel payments
Industry leaders gathered in Athens, Greece for an airline distribution event, hosted by UATP, the private airline owned low cost payment network. The interactive conference explored some of the...
View ArticleAirlines take note – 999 days until new payment security standard deadline
Visa Europe has issued a deadline to acquiring banks using its network that all airline merchants should be fully compliant with the Payment Card Industry Data Security Standard by 31 December 2017,...
View ArticleSeamless, omnichannel approach keys to success for e-commerce players
The Insights EMEA 2015 conference hosted by our partner GlobalCollect in Amsterdam brought together key e-commerce players to discuss the drivers of global growth. Unsurprisingly, the growth and...
View ArticleHow fraud nearly stopped me from going home
Have you ever needed to buy a flight at the last minute? Not long ago, I did. I had just found out I would be starting a new job in a new country and I wanted to spend as much time at home as I could,...
View ArticleBeyond the buzzwords: cloud computing and Amadeus
Many people assume that the now seemingly ubiquitous term cloud computing is about running a large collection of different servers. Or is rather simply about virtualisation. But in fact, the very...
View ArticleShining light on credit card fraud in the indirect channel for airlines
Credit card fraud is a worldwide problem and the travel industry offers fertile ground for criminals. According to a recent CyberSource study – 3.4% of airline bookings are rejected or cancelled due to...
View ArticleHow to become a ‘Payment Master’ in the airline industry
Despite the growth of complexity in payments over the past 5 – 10 years, the fundamentals remain the same in the airline industry. This afternoon, I will be reflecting on some of these fundamentals at...
View ArticleWhy safeguarding information matters to the Chief Commercial Officer
As more and more of our business and personal lives are conducted online, the risk of account takeover or identity theft are ever greater. In addition to the impact on the affected individuals, this...
View ArticleOvercoming complacency and using data security as a lever for revenue growth
In 2007, I worked as a Chief Information Security Officer (CISO) for a $2B corporation in the automotive sector. Having discovered a number of serious security vulnerabilities in my company’s systems,...
View ArticleWhy payment security is important for growing top line revenue
Consumers expect the companies they do business with to take a responsible approach to safeguarding their personal data. They also place the responsibility for the security of their credit card data...
View ArticleHow Travelstart enables secure flight bookings in just two clicks
Travelstart has come a long way since we first opened our doors two decades ago in a Swedish coffee shop. Today, we employ more than 200 staff from all walks of life who are passionate about one goal –...
View ArticleResponse and control of payment fraud can unlock missed opportunities
On average, airlines reject 3.3% of bookings due to suspicion of fraud, according to Cybersource. As such, it is impossible to know exactly how many rejected bookings would have been valid. However, if...
View ArticleLeveraging payment security as a means to manage costs
By reducing their exposure to cyber-attack, travel players can reduce both the cost of security and the consequences of becoming victim to an attack. Merchants that do not comply with PCI-DSS, and have...
View ArticleThe quiet revolution in business-to-business travel payments
If you could invest in Google search terms, the word “FinTech” would have made a lot of money for investors in the past 18 months. Searches for the term, which is short for Financial Technology, have...
View ArticleTogether we can achieve more in online travel
Travel marketplaces, Gen Z, and chat bots are just a few of the hot topics at the Amadeus Online Connect 2016 event. What unites all three is that many of our customers and speakers agree that this is...
View ArticleMaking the most of mobile payments in travel, beyond the wallet wars
Mobile payments is a hot topic right now, with major technology players promoting their wallets and new companies – both local and global – entering the market almost daily. All this creates a...
View Article3 videos that will shed light on the complex world of travel payments
Travelling for work should be an enjoyable experience, right? Different currencies, tracking receipts and filing expense reports is the norm for frequent international business travellers. However,...
View ArticleAmadeus selected as finalist for prestigious payment industry innovator award
In the comedy classic Seinfeld, George Constanza’s ‘fat wallet’ was so engorged that it actually exploded in a flurry of receipts and membership cards. So, it only makes sense that Jason Alexander, who...
View ArticleInnovation and a lot of hard work leads to Amadeus Airport Pay
Editor’s Note: Jean-Christophe Lacour, Head of Products & Offering, and Lionel Martig, Head of R&D, Amadeus Travel Payments co-wrote this post. The traditional idea of an innovation is the...
View ArticleCorporate booking gets a virtual makeover thanks to Conferma integration
When travelling for business, the last thing you want to think about is how to pay for the trip. It needs to be easy, automated, and only one click of a button. Virtual payment – a great option for...
View ArticleFour payments related topics that the travel industry should consider for 2018
I am excited to be kicking 2018 off with a new job at Amadeus. On 2nd January, I took up a position heading up the Payments Team for Airlines and Strategic Segments after 11 years at Elavon, one of...
View ArticleHow Amadeus B2B Wallet improved RexturAdvance’s cash flow and security
RexturAdvance started over 40 years ago selling air tickets. Nowadays, we are a consolidator for agencies that do not hold an IATA certificate. We offer advanced technology services, from tickets to...
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